Contact Us


With us, you always come first. We make it easy for you to reach a real person,
any way you want. We'll also follow up quickly on any questions you have about our travel services or our travel website.

Before contacting us, please make sure that you read our Frequently Asked Questions page, where we've answered some of the most common questions that our customers have.

By Telephone

Monday to Thursday Open 9:00am - 7:00pm
Friday Open 9:00am - 6:00pm
Saturday Open 10:00am - 2:00pm
Sunday Open 10:00am - 2:00pm


Call us on: 0208 206 3635    
 

First name * required
Surname * required
Email address * required
Telephone Number
Booking reference
Reason for contact * required
Please enter details of your query here (required)

By Post

Head Office Branch Office Leicester Branch Office Queensbury

Citibond Travel (London) Ltd
Freetrade House, Suite 28-29
Lowther Road
Stanmore, HA7 1EP

 Citibond Travel (Leicester)
47 Belgrave Road
Leicester, LE4 6AR		 Equatoria Travel
8 Queensbury Station Parade
Edgware, HA8 5NP


Alternatively

The best way to get help is to fill in the form above. Alternatively, you can email us - internet@citibond.co.uk.

Please make sure you include as much information as possible. At the very least, we will need:

  • your full name
  • your booking reference (if you have one)
  • an email address
  • a contact telephone number
  • the reason for your enquiry

Bear in mind that the more information you include, the more quickly and easily we can help you!